Privacy Policy

Privacy Policy

Introduction

Welcome to https://franchise-marketing-australia.thebestlocalpro.com (hereafter referred to as “Franchise Marketing Australia” or “we”). We prioritize your privacy and are committed to protecting your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and processing of information from users accessing our website and interacting with our services.

Scope

This policy encompasses all aspects of our online presence, including but not limited to:

  1. Our official website at https://franchise-marketing-australia.thebestlocalpro.com.
  2. All associated mobile applications and software.
  3. Online services and products offered by Franchise Marketing Australia.
  4. Interactions between users and our team through emails, phone calls, text messages, or other communication channels.

Please note that this policy does not cover third-party platforms, apps, or services linked to our website, as they have their own privacy policies that govern data collection and usage.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Using Our Services: When you sign up for an account, use our applications, or avail of our services, we collect and process your personal information to ensure a seamless user experience.
  2. Website Visits: If you browse our websites, we may gather data about your interaction with our content through cookies and other tracking technologies.
  3. Communications: We communicate with users via newsletters, promotional emails, phone calls, or text messages. By subscribing to our communications, you agree to receive these from Franchise Marketing Australia.

Personal Data Collection

We collect various types of personal data to enhance your experience and improve our services. This includes:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and profile pictures.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Tax-related data and financial records for compliance purposes.
  4. Purchase Information: Details of products or services you’ve purchased from us, including order history and preferences.
  5. Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile network information.
  6. Location Data: Geographic coordinates and location-based services data to personalize content and improve service delivery.
  7. Feedback: Your opinions, comments, and suggestions to help us enhance our products and services.
  8. Social Media Information: Data from social media platforms when you interact with our content or use social login options.
  9. Product Information: Details about the products you view, search for, or purchase on our site.

We collect this data through direct user input, tracking technologies, and information provided by third parties who work with us.

Cookies

We employ cookies to enhance your experience on our website and gain insights into user behavior:

  1. Strictly Necessary Cookies: These are essential for navigating our site and ensuring basic functionalities.
  2. Preference Cookies: We use these to remember settings you’ve chosen, like language preferences or layout options.
  3. Analytics Cookies: Track your interaction with our website to provide insights for improving content and services.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their browsing experience.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes outlined in this policy or as required by law. Once the purpose has been fulfilled, we delete or anonymize the data securely.

Security Measures

Franchise Marketing Australia implements robust security measures to safeguard your personal data:

  1. Encryption: We use encryption protocols to secure data during transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.
  3. Access Controls: Only authorized personnel have access to sensitive data, and they are bound by confidentiality agreements.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data in error, please contact us immediately, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Request the deletion of your data where there are no legitimate grounds for retaining it.
  4. Restriction: Limit our processing of your data under certain circumstances.
  5. Portability: Receive a copy of your personal data in a structured, commonly used format.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Be free from unfair treatment due to exercising your data protection rights.

To exercise these rights or have any data-related inquiries, please reach out to our privacy team at your earliest convenience.

Changes to Policy

Franchise Marketing Australia reserves the right to update this Privacy Policy at any time. Any significant changes will be posted on our website with an updated revision date. We encourage you to review this page periodically for the latest information.

Contact Information

For any privacy-related inquiries, feedback, or requests, please contact us:

We appreciate your trust in us, and we are committed to handling your personal data with utmost care and transparency.